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Buyer Support

Buyer Support

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  • Farosh only offers 100 percent original products and it is ensured that the listed products are all genuine. If you come across a product that does not fulfill the promised standards of quality and originality, please inform us at 042-32532244 or email [email protected], and our team will take immediate investigative and operational actions accordingly.

  • To place an order for the items you want to buy, follow these steps:   At the bottom of the product image, click "Buy Now" to display the "Checkout Page". Fill in your contact and shipping details and select your preferred mode of payment. At the bottom of the page, click "Pay Now" to complete the order.   An automated email will be generated by Farosh providing the order information and tracking order link.

  • Please refer to the Return Policy in case you want to replace your product. If your case falls under the conditions of our Return Policy, contact us to number 042-32532244 or email [email protected], place a request for return. Please do not forget to pack the product in the same way as it was delivered. You must include all tags, accessories or any free gifts received along with the ordered products.

  • Farosh does not charge any kind of hidden costs from its customers. All prices, inclusive of taxes and delivery charges, are explicitly shown in the Total amount payable shown in the order details before confirmation of the order.

  • You can track your order through the tracking id that was provided in the confirmation email of your order. We also send emails and SMS to update our customers on the status of their orders.